Refund policy

Refund Policy

At MindKindGuide, we want you to be happy with your purchase. If you are not completely satisfied, please contact us and we will do our best to help.

Returns

You may request a return within 30 days of receiving your order. To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.

To request a return, please contact our customer support team with your order number and details of your request.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery with photos or evidence of the issue, and we will assist you.

Refunds

Once your return has been received and inspected, we will notify you regarding approval of your refund. Approved refunds will be processed back to your original payment method.

Please note that shipping costs are non-refundable unless the item was received damaged or incorrect.

Contact Us

If you have any questions regarding refunds or returns, please contact us through our Contact Us page.